Introduction
OKC Pain Relief ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect through this website, how we use it, and what choices you have.
This policy applies to information collected through this website (okcpainrelief.com) only. It does not govern information collected in person, through our patient intake process, or through your clinical care. Health information collected as part of your care as a patient is governed by our Notice of Privacy Practices, which complies with the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect Through This Website
This website collects only the contact information you voluntarily submit through our contact form: your name, phone number, and email address. We do not ask for, and you should not submit, health information, medical histories, symptoms, or diagnoses through this form. That information is collected in person as part of your clinical intake.
We may also collect browser and device information automatically through analytics tools when you visit the website. This includes your IP address, browser type, pages visited, and referring URLs. This data is used in aggregate to understand website traffic and improve site performance. It is not linked to your identity.
How We Use Your Information
We use the contact information you submit to:
- Return your call or email to schedule a consultation
- Send appointment reminders or confirmations if you opt in to text or email communication
- Respond to questions or requests you initiate
- Comply with legal requirements
We do not use your contact information for unsolicited marketing, and we do not sell it to any third party.
SMS and Text Message Communications
If you provide your mobile number and consent to SMS communication, you agree to receive text messages from OKC Pain Relief related to appointment scheduling, confirmations, and reminders. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message from us. For assistance, reply HELP or contact us at the information below. SMS consent is not a condition of receiving services.
We do not share your mobile number with third parties except for service providers whose function is to deliver those messages on our behalf.
Cookies and Analytics
This website may use cookies and third-party analytics tools, including Google Analytics, to track aggregate visitor behavior and improve site performance. These tools collect data in a form that does not directly identify individuals. You may disable cookies through your browser settings, though doing so may affect some site features.
Third-Party Services
This website may link to third-party services such as Google Maps. When you interact with those services, their own privacy policies apply. We are not responsible for the data practices of third-party sites.
Data Security
We implement reasonable administrative and technical safeguards to protect the contact information you submit through this website. No transmission over the internet is completely secure. We cannot guarantee the absolute security of data submitted electronically.
Children's Privacy
This website is not directed to children under 18. We do not knowingly collect personal information from minors through this website. If you believe a minor has submitted information through this site, contact us and we will delete it.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us using the information below. We will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.
Contact
OKC Pain Relief
1717 S Blvd Ste B
Edmond, OK 73013-5177
Phone: 405-363-9712
Email: contact@okcpainrelief.com